TERMS & CONDITIONS

1. Images The photos displayed are for illustrative purposes only, as stock size and characteristics can vary naturally. If you have specific requirements, please contact Cyrus before placing an order. 2. Order Processing Orders are typically processed within 24-48 hours after payment is confirmed. Dispatch times may vary, especially during peak seasons or due to unforeseen circumstances. We usually schedule deliveries on weekends or according to your preferred time. 3. Delivery We offer a flat delivery fee of $25 for orders over $50 within most of the Perth metro area. Delivery times vary depending on location, typically ranging from 1 to 10 business days. 4. Exchanges We accept exchanges if your plant arrives in poor condition or if the wrong plant was delivered. Please contact us within 7 days to arrange an exchange. 5. Privacy Policy Your personal information is collected only for processing your order and for communication purposes. We do not share or sell your information to third parties. 6. Special Offers and Discounts Promotional offers and discounts are subject to availability and may have specific terms. Discounts cannot be combined unless otherwise stated. 7. Order Cancellations Orders cannot be canceled once purchased online. However, you may contact us to discuss possible exchanges. 8. Liability We are not responsible for any damage or loss resulting from incorrect planting, care, or environmental conditions after the plant has been delivered. 9. Governing Law These terms and conditions are governed by Australian law. If you have any questions or concerns, please contact us promptly. 10. Changes to Terms and Conditions We reserve the right to update or modify these terms and conditions at any time without prior notice. Customers are encouraged to review the terms regularly.